Shipping Policy

All orders are sent with a tracked service, and you'll receive tracking details by email once your order is on its way.

Processing time

Orders are typically dispatched within 1–2 business days. You'll get a confirmation email with tracking when your order ships.

Delivery times & rates

United Kingdom
Standard — £4.99, 2–5 business days
Express — £6.99, 1–2 business days
Free UK standard delivery may apply to qualifying orders; available rates are always shown at checkout.

European Union
Standard international — £14.99, 5–10 business days

Rest of world (incl. US, Canada, Australia, New Zealand and more)
Standard international — £23.99, 7–14 business days

Delivery estimates are from the date of dispatch and are not guaranteed, as delays can occasionally occur with carriers.

Customs & import duties

For orders shipped outside the UK, any import duties, taxes, or customs fees are the responsibility of the recipient and are not included in our prices or shipping charges.

Wrong address or failed delivery

Please double-check your shipping address at checkout. If a parcel is returned to us due to an incorrect address or a missed delivery, we'll contact you to arrange redelivery, which may incur an additional postage charge.

Questions

Contact us any time at orelisbuisness@gmail.com.