These terms govern your use of the Orelis website and your purchase of products from us. By placing an order, you agree to these terms.
1. About us
This store is operated by Orelis, based in Oldham, United Kingdom. You can reach us at orelisbuisness@gmail.com.
2. Products & pricing
We do our best to display products, colours, and details accurately, but slight variations can occur. All prices are shown in GBP and include VAT where applicable. We reserve the right to correct any errors in pricing or product information and to change prices at any time before you place an order.
3. Orders
When you place an order you'll receive a confirmation email. This confirms we've received your order but does not form a contract until we dispatch the item. We may refuse or cancel an order if the item is unavailable, if there was a pricing error, or if we suspect fraud, and we'll refund any payment taken in full.
4. Payment
Payment is taken at checkout through our secure payment providers. You confirm that you are authorised to use the payment method provided.
5. Returns & refunds
Returns and refunds are covered by our Refund Policy, which forms part of these terms.
6. Your statutory rights
Nothing in these terms affects your statutory rights as a consumer, including under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
7. Liability
We are not liable for losses that were not foreseeable, or that arise from your failure to follow product instructions. Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
8. Governing law
These terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales.
9. Changes
We may update these terms from time to time. The version published on this page at the time you place an order applies to that order.